• SMS Terms and Conditions & Privacy Policy

    SMS Terms and Conditions

    At Glen Ellyn School District 41, we understand the importance of timely and effective communication with our community. To meet this need, we offer two distinct SMS services designed to keep you informed and connected.

    Consent for SMS Communication

    **Phone numbers and SMS consent will never be shared with third parties, business partners, affiliates for marketing purposes under any circumstances.**

    Types of SMS Communications

    If you have consented to receive text messages from Glen Ellyn School District 41, you may receive text messages related to your child's attendence, discipline, and/or meeting schedules.

    • Below are examples:
    • Parents and Guests: Your child has missed 5 days of school. Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" or read our Privacy Policy and Terms of Service
    • Job Applicants: Your interview is scheduled for Monday at noon. We look forward to meeting you. Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" or read our Privacy Policy and Terms of Service

    Message Frequency: Our SMS message frequency will be from 50 to 3000 text messages daily across all users regarding student attendence, discipline, and/or meeting schedules.

    Opt-In Method: To opt-in to receive SMS messages, please complete the form in Skyward or contact the main office of your child's school.

    Opt-out Method: Customers can opt-out at anytime by replying STOP and they will not receive any further messages. Reply START to start receiving messages again, or complete the opt-in form.

    Potential Fees for SMS Messaging: Please be aware, many carriers charge a fee for each message sent or received. This can vary depending on the carrier's pricing structure and whether the message is sent domestically or internationally. 

    Whether it's through our Mass Notification System using Short Code 67587 or more personalized 1:1 Text Messaging with a 10-Digit Long Code, our goal is to provide reliable and accessible communication channels.

    • Mass Notifications: Through our partnership with SchoolMessenger, a leader in educational communication systems, we use SMS to send you important updates, alerts, and information directly to your mobile device. This service ensures that you are always in the know, whether it's a school closure, emergency alert, or a district-wide announcement.
    • 1:1 Text Messaging: For interactions that require a more personal touch, we enable our staff to communicate directly with you via text messages from their designated district phone numbers. Whether responding to inquiries, confirming appointments, or providing tailored information about our services, our 1:1 text messaging ensures that your specific needs are addressed promptly and efficientl

    Explore our SMS Terms and Conditions below to learn more about how these services work, how to manage your communication preferences, and how we protect your privacy.

    Jump To:

    Mass Notification | Short Code 67587

    1. Program Description: The district collaborates with SchoolMessenger, a leading provider of mass notification systems in the education sector. This partnership allows us to proactively reach out to you via voice, text, and email. This service is designed to send Info Alerts and other important communications through SMS text messaging using the short code 67587.
    2. Program Frequency: The frequency of messages varies based on district needs and specific situations requiring notifications.
    3. Opt-out: At any time, you may opt out of receiving messages by texting "STOP" to 67587. Upon doing so, you will receive a confirmation SMS confirming your opt-out. If you wish to re-subscribe, text “YES” or "Y" to 67587 to begin receiving messages again.
    4. Help: For assistance or more information about this service, text "HELP" to 67587 or visit SchoolMessenger.com/txt.
    5. Carriers Participation: This service includes participation from various carriers including AT&T, T-Mobile®, Sprint, Verizon Wireless, Alltel, Boost, U.S. Cellular™, MetroPCS, among others. Note that these carriers are not responsible for any delayed or undelivered messages.
    6. Costs: Standard message and data rates may apply to each text message sent and received through this service. Please consult your mobile service provider for details about your specific data and message plan.
    7. Privacy: Visit our privacy policy for more information about how we handle your data on our website. SMS opt-in and Phone Numbers for the purpose of SMS will not be shared with third parties and affiliates for marketing purposes.

    1:1 Text Messaging | 10-Digit Long Code

    1. Program Description: In some instances, the district provisions employees to send and receive text messages through their direct 10-digit long code (DLC) phone number, also known as a "direct line," "desk phone," or other variations indicating the number is assigned to a specific individual. By providing your phone number to the district or an individual assigned a 10 DLC, you are automatically opted-in to receive 1:1 text messages (SMS/MMS) to your mobile phone number. These messages may include responses to online inquiries, real-time texts to ask and answer questions about our services, appointment confirmations, or self-initiated text messaging.
    2. Program Frequency: Message frequency will vary depending on the conversation.
    3. Opt-out: You can opt-out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.
    4. Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at support@d41.org.
    5. Interruption: Carriers, such as AT&T, Verizon, and T-Mobile, are not liable for delayed or undelivered messages.
    6. Costs: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.
    7. Privacy: If you have any questions regarding privacy, please read our privacy policy. SMS opt-in and Phone Numbers for the purpose of SMS will not be shared with third parties and affiliates for marketing purposes.

    Privacy Policy

    This privacy notice for Glen Ellyn School District 41 ("we", "us", or "our"), describes how and why we might collect, store, and/or share ("process") your information when you use our services ("Services"), such as wen you:

    • Visit our website at https://www.d41.org, or any website that links to this privacy notice
    • Engage with us in other related wayts, including any sales, marketing, or events

    Questions or concernts? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at webmaster@d41.org.

     

    Summary of Key Points

    This summary provides key points from our privacy notice, but you can find out more details about any of these topics by scrolling further down to the section you are looking for.

    What personal information do we process? When you visit, use, or navigate our Service, we may process personal information depending on how you interact with us and the Services, the choics you make, and the products and features you use.

    Do you process any sensitive personal information? We may process sensitive personal information when necessary permitted by applicable law.

    Do we receive any information from third parties? No, we do not receive an information from third parties.

    How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process your information only when we have a valid legal reason to do so.

    In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties.

    How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

    What are your rights? Depending on where you are located geographically, the applicable law may mean you have certain rights regarding your personal information.

    How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

     

    1. WHAT INFORMATION DO WE COLLECT?

    Personal information you disclose to use

    In Short: We collect personal information that you provide to us.

    We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

    Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

    • names
    • phone numbers
    • email addresses
    • mailing addresses
    • contact prferences
    • contact or authentication data

    Sensitive Information. When necessary, as permitted by applicable law, we process the following categories of sensitive information:

    • health data
    • information revealing race or ethnic origin
    • student data

    All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

    Information automatically collected

    In Short: Some information - such as your Internet Protocol (IP) address and/or browser and device characteristics - is collected automatically when you visit our Services.

    We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

    Like many businesses, we also collect information through cookies and similar technologies. You can find out more information here.

     

    2. HOW DO WE PROCESS YOUR INFORMATION

    In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

    We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

    • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
    • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
    • To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
    • To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more. For mor information see here.
    • To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
    • To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
    • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
    • To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

     

    3. WHEN AND WITH WHO DO WE SHARE YOUR PERSONAL INFORMATION?

    In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

    Vendors, Consultants, and Other Third-Party Providers. We may share your data with third-party vendors, service provider, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:

    We also may need to share your personal information in the following situations:

    • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion or business to another company.
    • When we use Google Analytics.  We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
    • Affilliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
    • Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions. 

    **Phone numbers and SMS consent will never be shared with third parties, business partners, affiliates for marketing purposes under any circumstances.**

     

    4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

    In Short: We may use cookies and other tracking technologies to collect and store your information.

    We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies can be found here.

     

    5. HOW LONG DO WE KEEP YOUR INFORMATION?

    In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

    We will only keep your personal information as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

    When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

     

    6. HOW DO WE KEEP YOUR INFORMATION SAFE?

    In Short: We aim to protect your personal information through a system of organizational and technical security measures.

    We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

     

    7. WHAT ARE YOUR PRIVACY RIGHTS?

    In Short: You may review, change, or terminate your account at any time.

    Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at anytime by contacting us.

    However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance of lawful processing grounds other than consent.

    Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications by replying "STOP" to the SMS messages that we send, or by contacting us. You will then be removed from the marketing lists. However, we may still communicate with you - for example, to send you service-related messages that are necessary for the administration and uses of your account, to respond to service requests, or for other non-marketing purposes.

    Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. 

    If you have any questions or comments about your rights, you may email us at webmaster@d41.org.

     

    8. CONTROLS FOR DO-NOT-TRACK FEATURES

    Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not necessarily respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

     

    9. DO WE MAKE UPDATES TO THIS NOTICE?

    In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

    We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

     

    10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

    If you have questions or comments about this notice, you may email us at webmaster@d41.org or contact us by post at:

    Glen Ellyn School District 41

    793 North Main Street

    Glen Elly, IL  60137, USA

     

    11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

    Based on the applicable laws of your country, you may have the right to request access to your personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.

     

    Last Updated - November 25, 2024